Frequently Asked Questions


How good are the replica handbags sold at BagsHeaven.cn?

The handbags we proudly sell at BagsHeaven.cn are replicated authentic designer bags. This means that they aren't bags purchased from a luxury boutique but are in fact exceptional high replica versions of designer handbags.

The totality of our replica bags are modeled on real, authentic store bought designer bags and this ensures that when we replicate them we can bring you nearly exact replicas or "fake bags" of the latest luxury designer handbags.

The quality we offer is exceptional. We have our own factory to produce the replica bags and best crafts people to carry out the detailed work, which ensures our products are the best on the market.

We don't want to sell cheap knockoffs, we are proud of our reputation to detail and high quality items. For example if you purchase a replica bag such as the Louis Vuitton Speedy, we also provide LV dust bag, LV receipt, LV model and serial numbers, LV paperwork And LV hardware. It's so true to the original no-one will be able to spot the difference.

Will you consider your handbags and wallets to be Fake ,replica or knockoffs?

All of the above, although it's rare we use those words to describe the replica bags that we make, instead we prefer to use "replica". The bags we sell are exact replicas of designer bags. They aren't authentic designer bags and we don't want to mislead anyone by pretending that our designer handbags are authentic, however we are quite happy that all your friends, family and colleague will think the bag you are carrying is authentic! There is absolutely no reason they would be able to tell that it isn't as we use the same materials (most of the time), the only difference is we manufacture in China and of course at just the fraction of the price as the authentic bags.

Are you accepting all kind of payment methods at bagsheaven.cn ?

You can pay your order with credit card and Western Union We encourage our customers to pay their order by Western Union and we’re offering free gifts when they are selecting western Union as payment method

How long will it take to receive my order?

At BagsHeaven.cn we want to ship your product to you as quickly as possible, that usually means you can receive your fake bag within 8 - 10 days for any destination worldwide.

To ensure we can do this it is important that you provide your correct contact information.

Once you have paid for your item we will provide a tracking number for you so you can see for yourself exactly where in the world it is. Please note it can take around 24 hours for our system to be updated and for you to receive a tracking number.

Your replica handbag will be delivered to your door. In the instance that you are out a calling card will be left and you'll be able to take this to your post office to pick it up. If for any reason you do not receive the item within 7 days please check the tracking number and then contact your sales person at BagsHeaven.cn

Are you offering free shipping or should i pay for the shipping?

If you are located in the United States , West Europe , Australia , New Zealand and Asia the shipping will be totally free.

You can check on this page the shipping fee for the rest of the world
http://www.bagsheaven.cn/customer-care-worldwide-shipping.php

With what shipping companies are you shipping your orders?

We are shipping all our orders with the major international couriers like:

DHL , UPS and EMS and you will receive your order in about 8-10 days Max

What if my order is lost or seized at the customs for some reasons?

In the unlikely event that your parcel doesn't arrive please don’t panic. Our aim is to keep our customers happy and to make the buying process as easy as possible. If your replica bag hasn't arrived after 7 days please do the following: Check the tracking number to see where your parcel is (it may have just been held up)

Contact us – use the contact us form but don't forget to add your contact details, order number and tracking number. Sit back and relax while we investigate for you

We’ll contact you within 24 – 48 hours and we will find a way to replace and reship your order

We will manage your order until you get full satisfaction so that you are happy with us and can re order from us in the future

What will happen in case i receive a broken and damage handbag?

It is unlikely that you will receive a defective replica bag as all items are checked when made and before shipping. It's this quality guarantee that makes our replica bags so popular. But should you receive a defective bag simply contact us, using the “contact us” page and tell us about the defect. It's much easier for us to see a photo of the defect, so if you have a camera handy that will help and we will provide an email address for you to send the photos to.

We want you to be happy with your product so please leave it with us to handle the problem.

Your sales person at bagsheaven.cn will be in touch with you and will always find a way to handle all returns or refunds solutions in the most smoothly way.

Are you offering wholesale prices if i want to purchase in larger quantity or in bulk?

All our bags are priced at exceptional prices, just a fraction of the real retail cost, however if you purchase 5 items (bags or wallets) or more you will receive our new 5i wholesale price. See individual items for the 5i prices. The 5i prices are the lowest price we have ever offered.

What if the LV Replica purse I purchased isn\'t up to the standard I imagined?

All our replica handbags are considered to be high replica bags or 7 star mirror images replica bags as we’re using the very same kind of leather , hardware and material used by authentic designer handbags In fact all of our brands are premium replica handbags, that includes Louis Vuitton, Hermes, Saint Laurent and many more. We don't believe you'll be able to find a better quality on the market for the price we offer.

What if my courier asks me to pay some custom taxes. When ordering from your site will I be invoiced?

Only in some very rare case you will have to pay a custom fees or taxes of $10 or $20 for countries like East of Europe or African countries

Can you provide some replica bags that you are not listing on Bagsheaven.cn?

We can basically provide any knockoff designer handbags such Louis Vuitton , Fendi , Prada or other luxury designer purses you’d love to have. just email us the model you are looking for and we will source it right away. It may be the case that we had it in stock and that it has sold out, or perhaps it will be a new bag that we are looking at adding to our line. As with all our replica bags we always want to offer the best quality for our customers, so sometimes that means we can't make it because we don't have the correct leather or others materials in stock. We will wait until we can make the replica bag as closely matched to the original designer bag before allowing it to be stocked on our website. But we do pride ourselves on having a large selection always available and we welcome comments and feedback from our customers, so if there is a bag that you really would like to see available on our website, let us know which one it is using this form http://www.bagsheaven.cn/are-we-missing-any-bags.php and we'll see if we can source it especially for you.

I have read all your FAQ but I still haven\'t found an answer to my question

If you still have some question please email us and we will reply you within 24 hours